Refund Policy

You may cancel your monthly subscription at any time through your account settings or by contacting us. Your cancellation will prevent future renewals, and your subscription will remain active until the end of your current billing period.

Payments for MagicRedraft are processed by Paddle, our Merchant of Record. Refund requests for monthly subscriptions are reviewed and processed by Paddle in accordance with Paddle's policies, applicable consumer protection laws, and the circumstances of your purchase. Where a refund is approved, it will be returned to your original payment method.

If you purchase an Annual Plan and determine that MagicRedraft is not the right fit for your workflow, you may request a refund within 14 days of your initial purchase, provided your account has used fewer than 10 AI processing scans/credits during that period.

Requests submitted after the 14-day period, or from accounts that have exceeded the stated usage threshold, may not be eligible for a refund unless otherwise required by applicable law or approved by Paddle.

To request a refund, please contact us at support@redraft.app and include:

• The email address associated with your MagicRedraft account.
• Your Paddle transaction receipt or transaction number.
• A brief explanation of your request.

EchoWaffle Ltd. will work with Paddle to review your request. If your refund is approved, Paddle will return the funds to your original payment method. Most approved refunds are processed within 5–10 business days, although timing may vary depending on your payment provider.

If you have any questions regarding subscriptions, billing, cancellations, or this Refund Policy, please contact:

EchoWaffle Ltd.
Email: support@redraft.app

We are committed to providing a fair, transparent, and responsive customer experience and will do our best to resolve any billing concerns promptly.